DELIVERY & RETURNS

DELIVERY

Please note that, through our website, we currently only deliver within Cyprus.  For deliveries outside of Cyprus, please contact us for accurate courier pricing: contact@kanvascollections.com

Our deliveries are fulfilled by ACS couriers and delivered direct to your door.  If you prefer to have your order delivered to your local ACS outlet, there is an option to add this information after you have made payment.  Entering an ACS collection point at this stage will override your original request for home delivery and your parcel will be sent to your chosen ACS collection point.  Orders over €25.00 automatically qualify for FREE, standard shipping.    

KANVAS process all deliveries on standard business days.  'Business days' are classed as Monday-Friday, excluding public holidays.  Orders received by 1pm are delivered within 1-2 working days however, please be aware that public holidays will affect postage schedules which may be outside of our control.  Orders placed over the weekend period will be dispatched on the next available working day.  For any clarification when placing an order please get in touch: contact@kanvascollections.com   

RETURNS

Due to the nature of our product we can only accept the return of products that have not been opened and remain unused.  Products must be returned undamaged and sealed in their original packing.  Returns will be accepted within 30 days from the date of  purchase and should always be accompanied by the original purchase receipt.  Courier charges for return products are the responsibility of the returnee.  Please note that any original courier fees, or return fee charges are non refundable.   

If you have and questions regarding our return policy, or would like to process a return, please do not hesitate to get in touch: contact@kanvascollections.com

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